Susan made a major life change in January 2007 when she left her prior career in the title insurance industry after 21 years in one workplace and joined the George Eastman Museum as Manager of Annual Giving. She has a bachelor's degree in Music Education and a Master's degree in Education, both from Nazareth College. She rejoined the RWN Board in January 2016 and serves on a number of RWN committees.
Susan retired from her final position as Interim Director of Development at the museum in April 2015. She is an active volunteer at WXXI, George Eastman Museum, Memorial Art Gallery, and Nazareth College. Susan believes that RWN was instrumental in her career change, providing her with support and networking opportunities that gave her the confidence to venture outside of her comfort zone.